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- Service
Department
Check back often! We’re always adding new “Quick
Tips” and products to our catalogue to provide your service department
with the tools they need to communicate effectively!
A Great service department will keep your
residents renewing and referring. Provide them with the tools they need
to effectively communicate with your residents.
"I just love your
"Just Checking" doorhangers for maintenance items. I don't
know how many times I have called a resident that has given notice and
had them say, "I am moving because my sink has been dripping for
two months and the toilet runs constantly." When asked if they had
reported it, on course the answer was "No", I didn't know I
had to call it in".
Lisa Caraway Property Manager |
Rate
Your Maintenance Doorhanger and Post Cards
These fast and easy to use
cards and doorhangers provide your service team with two great
benefits! One your resident will know someone is working in
their apartment in the event they come home while the service
technician is inside working and Two when the service technician
has completed his work he simply turns the doorhanger over to
ask the resident to complete a very brief survey. These cards
are a must for all resident retention plans!
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Click Images to Enlarge. Use your browser's back button to return.
(Click
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“Quick
Tip” MANAGEMENT
ASKED FOR IT!
What do a top-rated
airline and a furniture manufacturer in Michigan have in common?
They asked for it! They
asked their employees to contribute new ideas, and saved
millions! A 1993
survey conducted by the Employee Involvement Association found
that 299 members reported saving $2 billion by implementing
employee suggestions. American
Airlines spends $15 million annually on a suggestion program
that saves them $55 million.
Haworth, Inc., the Michigan-based furniture manufacturer,
saved $6 million in 1992 when 75% of their employees contributed
new ideas, and nearly half were implemented
(Source: John Naisbitt’s Trend Letter).
Here are a few tips to
make your own employee suggestion program profitable:
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Make
it easy for employees to respond to your request.
Use pre-printed forms and an easy-to-access drop box
for replies.
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Ask
for suggestions. Let
your employees know that you truly value their opinions and
ideas.
-
Respond
to each suggestion as soon as possible.
Let the employee know whether the idea will be
adopted, and if not, why not.
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Maintain
an awareness of the program by placing periodic reminders in
your newsletter, and publishing those ideas selected for
implementation.
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Share
the profit or savings generated with the contributor of the
idea. Award the
contributor a one-time bonus, or pay them a percentage of
the funds saved or earned during the first year of
implementation.
Make
everyone who contributes eligible for prizes and/or other
forms of recognition.
Write
and tell us
your “Quick Tip”
or success story. If you have
a clever and successful tip, we'd like to hear it. If we select
your idea to use as a quick tip, we'll print your idea online or
in an upcoming Quick tips calendar or book. Plus we will send you
a special gift.
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Just
Checking
Use these clever doorhangers to check
on a wide variety of items that may need to be repaired in your
busy residents apartment. A great way to stay in touch with the
resident's you never hear from until they turn in their notice
to vacate.
(100,
2-sided Doorhangers - Item 27)
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"Add" once only) View Cart
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"Quick
Tip"
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